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How it works · for customers

From ‘I need a plumber’ to job done.

A short walkthrough of what booking a local on Loacally actually looks like. Three steps, under three minutes, no booking fees.

Free to useLondon-wideUnder three minutes

01 · The walkthrough

Three steps. That’s the whole thing.

Each step takes under a minute. The whole booking, start to confirmation, fits in a tea break.

Step 01~ 30 seconds

Tell us the service, and where you are.

Pick a trade and the specific service you need. Drop in your postcode. That’s the whole search. We sort everyone nearby by distance, not by who paid for placement.

Search

TradePlumber
ServiceLeak repair
PostcodeE8 4QJ · Hackney
Step 02~ 60 seconds

Compare the locals on the things that matter.

Every local shows their price, what’s included, real reviews from neighbours, the trades they work in, and the next slot their diary actually has free. No vague quotes, no auctions.

Results near E8 4QJ

Adebayo O.
0.4 mi · 4.96 · 128 reviews
£85fixed
Sophie P.
0.7 mi · 4.92 · 84 reviews
£90fixed
Mateusz A.
1.1 mi · 4.89 · 51 reviews
£75fixed
Step 03~ 60 seconds

Book a visit, or request one.

Pick a slot from their diary and confirm instantly. Or, if they don’t take online bookings, tell them when works for you and let them get back to you with a time. Either way, no phone tag.

Adebayo O. · Tue 16 Jun

09:0010:3014:0016:0017:30
Visit confirmed
Email on its way. Ref BKG-7842K.

02 · Book or request

Two ways to lock in a visit.

Most locals on Loacally let you pick a slot from their diary. A few, mostly busier builders and electricians, prefer to come back to you with a time. You’ll see which is which before you commit.

You’ll never have to chase a quote, or guess if someone read your message. The booking is the conversation.

Book a visit

Pick a slot. Confirmed instantly.

When you see live time slots on a local’s profile, their diary is open. Tap one, fill in the job details, and you’re booked.

Tuesday 16 June · open slots
09:0010:3014:0016:0017:30
Confirmed in seconds. Email lands, calendar invite optional.
Request a visit

Say when works. They come back to you.

No live diary? Give a preferred day and a time window. The local sees it within minutes and either confirms a time or rings to sort one out.

Your preferred window
Tuesday 16 June
MorningAfternoonEvening
Confirmed within the working day. Most locals reply in under an hour.

03 · After they leave

The bit other platforms tend to forget.

You don’t need an app to handle the job, but Loacally keeps the loop tidy. Messaging is in one place, payment is between you and them, and the review prompt waits until they’ve actually been.

No platform fees, no pay-in-advance, no hold on your card. The job stays between you two.

Message them, without giving out your number.Coming soon

Every booking will have a thread. Send a photo of the leak, share a flat number, ask if they’ll need parking. It all stays attached to the visit.Launching later in 2026 · we’ll email you when it’s live

Pay them on the day. Directly.

Cash, card or bank transfer, whatever they’re set up for. Loacally never holds your money, never takes a cut, and never adds a booking fee.

Leave a review when they ask for one.

The local sends a review request after they’ve finished. Reviews on Loacally only come from people who actually booked a visit, so the rating you see is the rating they earned.

04 · Trust

Real locals, real reviews.

Before a local can take a booking, we verify their email and phone, so you’re always dealing with a real, reachable person. The trade, services and prices on a profile are theirs to set and keep accurate.

  • Verified contact
    We confirm every tradesperson’s email and phone before they can take work.
  • Real reviews
    Every review comes from a customer who actually booked through Loacally. Nothing imported.
  • Honest profiles
    Trades set their own prices, services and availability, and keep them current.
For tradespeople

On the other side of the doorbell?

List your trade on Loacally. Postcode-tight enquiries from homeowners on your doorstep, your prices, your calendar. Free to join while we build density across London.